Cognitive Automation refers to the use of Artificial Intelligence (AI) and advanced algorithms to automate tasks that traditionally require human intelligence, such as decision-making and problem-solving. By leveraging AI capabilities, businesses can streamline processes, increase efficiency, and free up human resources for more strategic tasks.
Digital assistants, also known as Virtual Assistants or Chatbots, are AI-powered software applications that can engage in conversations and perform tasks on behalf of…