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What is Intelligent Virtual Assistants?

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Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf of users. These Virtual Assistants leverage Natural Language Processing and Machine Learning to understand user queries and provide relevant information. They enhance customer experiences and streamline operations by offering personalised and prompt assistance.

Other Definitions

Reinforcement Learning

Reinforcement Learning is a branch of AI that focuses on training agents to make decisions through trial and error in a specific environment. By…

Instance-Based Learning

Instance-Based Learning is an AI approach where models make predictions based on similarity to previously seen examples. Instead of generalising from a predefined set…

Automation

Automation involves the use of technology, including AI, to perform tasks and processes with minimal human intervention. By automating repetitive or time-consuming tasks, businesses…

Autonomous Agents

Autonomous agents are AI systems that can perform actions and make decisions independently, guided by predefined goals or learning processes. Businesses leverage autonomous agents…
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