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What is Intelligent Virtual Assistants?

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Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf of users. These Virtual Assistants leverage Natural Language Processing and Machine Learning to understand user queries and provide relevant information. They enhance customer experiences and streamline operations by offering personalised and prompt assistance.

Other Definitions

Robotics Process Automation (RPA)

Robotics Process Automation is an AI technology that automates repetitive and routine tasks in business processes. RPA involves using software robots to emulate human…

Natural Language Processing (NLP)

Natural Language Processing involves the interaction between computers and human language, enabling machines to understand, interpret, and generate human language. It powers applications like…

Bayesian Networks

Bayesian networks are Probabilistic Graphical Models that represent and evaluate uncertainty and conditional dependencies between variables. Industries such as healthcare and finance use Bayesian…

Pattern Recognition

Pattern Recognition is an AI technique that recognises patterns and structures in data. This approach involves identifying common features or characteristics and using these…
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