ChatGPT is an AI model developed by OpenAI that excels in generating human-like text-based responses. Powered by advanced language models and deep learning techniques, ChatGPT understands user inputs, generates contextually relevant responses, and facilitates dynamic and personalised interactions with customers.
Intelligent Virtual Assistants, also known as Chatbots or Virtual Agents, are AI-powered software applications that can engage in conversations and perform tasks on behalf…